Showing posts with label fire insurance. Show all posts
Showing posts with label fire insurance. Show all posts

When California Dreaming Becomes a Nightmare

by Mark Goldwich

“All the leaves are brown” as the song goes, only now they’re on fire. This is when “California dreaming” can turn into a real nightmare. If you haven’t been watching a lot of news, you may not know California has been experiencing a severe drought for several years, and is currently battling huge fires covering thousands of acres.  While wildfires like this occur yearly, and take place all over the country, whether caused naturally (usually by lightning), by arson, or by human error, these current fires are particularly noteworthy due to their size and the length of time they have been raging, most likely due at least in part to the drought.

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According to the California Department of Forestry and Fire Protection (http://calfire.ca.gov/), there are currently about 15 wildfires in California being fought by about 12,000 firefighters. They note that typically, less than 10% of all fires within their jurisdiction are caused by lightning. Cal Fire estimates that fire suppression expenditures will exceed $200 million dollars this year (well short of the $524 million spent in 2008). And so far this year, Cal Fire estimates nearly 4,400 fires have burned about 118,000 acres within their area of control.  

Regardless of how the fires began, stoked by the combination of high levels of fuel (dry vegetation caused by drought) and high winds, the results have been devastating. Wildlife has been killed and their habitats burned, homes have been threatened or burned, and valuable resources are being expended expended to fight the fires.

A few weeks ago I watched as news teams broke into regular programming to show live footage of cars and trucks burning on a California freeway, abandoned by drivers who could see the flames approaching, but who were unable to drive to safety due to the amount of traffic. It was the first time I had seen this many vehicles caught up in a wildfire like this. Luckily, all of the drivers escaped with their lives. Many of their vehicles did not fare as well, burning in HD for the entire country to see. Homes and other structures are also being destroyed, but fortunately, not in relatively dramatic numbers compared to past years. At least 43 homes were reportedly destroyed in just one of the fires near Sacramento recently.

While touring one of the areas affected by fire recently, California Governor Jerry Brown took the opportunity to blame Republican presidential candidates, suggesting the fires were a product of climate change, and asking “What the hell are you going to do about it?” Perhaps it was a rhetorical question, or maybe it was because Republican candidates don’t take Governor Brown seriously, but I don’t recall any of the candidates responding.

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As we see reports of firefighters heroically battling these blazing fires, it was interesting to learn that the California Department of Corrections & Rehabilitation employs nearly 4,000 volunteer inmate firemen (and women) to help combat wildfires, more than any other state in the country. This not only allows a larger force to wrest control of the fires, it provides a significant cost savings to the state’s taxpayers, as inmate fire crews are paid only a fraction of the minimum wage that non-inmate civilian firefighters and smoke jumpers get paid. But not all inmates qualify for the program, including those convicted of arson (good thinking, California!).

No sooner do these crews get a fire under control, when we hear of evacuees being allowed back into their neighborhoods to assess the damage.  Some find total devastation, while others find their homes miraculously spared. For those whose homes were reduced to rubble, they have to start from scratch. Usually all that remains of a home after such a fire is the concrete slab and the chimney (both of which - while clearly recognizable - are typically damaged beyond repair).

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If they happen to have insurance that covers fire, they still have a long, tough road ahead. Many insurance policies now place a cap on Additional Living Expenses (the amount of money you must spend due to the loss, over and above what you normally spend – typically, these include things like a rental home in addition to your mortgage, additional fuel or travel expenses if your temporary lodging is further away from work or school, and other increased costs as a result of the loss). Many policies now have higher deductibles, or even percentage deductibles, for all losses, not just hurricanes. And then you have to hope your insurance company will be prompt and fair when adjusting your claim.

In any event, if you have to suffer through a loss by wildfire, you will be spending many long hours over the following weeks, months or years to present your claim.  This will include proving what you owned, what was damaged, and what it was worth. Think about it, if everything you ever owned was reduced to ashes, could you remember it all? And even if you could remember it all, would you be able to prove to a stranger that it existed to begin with, and that you owned it, and what condition it was in? Now try all this while under extreme stress, or even depression. How many hoops do you suppose it takes for the average person to jump through before they give up on part (or all) of their claim under these conditions? And how many hoops do insurance companies have at their disposal? In my experience, I can tell you insurance companies have an average of one more hoop than the average claim victim is willing to endure.

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This is why I not only recommend you hire a professional public adjuster to handle your claim.  We are not subject to the same emotions and stresses as you, and we have the experience and tools to better follow through on your claim.  You also need to fully document your home and all your possessions in advance of any disaster. You will be going through more than enough stress when disaster strikes, so you might as well take measures in advance that will make your recovery easier.

And finally, in one of life’s great ironies, some of the fire-ravaged areas of California are expecting thunderstorms shortly that could drastically help douse the fires, but also tend to create lightning with the potential to spark even more fires.

Here’s hoping California’s nightmare of a fire season is soon put to rest.

Mark Goldwich is president of Gold Star Adjusters, a group of public insurance adjusters dedicated to helping citizens get the maximum settlement for any insurance claim.   



Don’t Keep The Home Fires Burning

By Mark Goldwich

Image courtesy of www.fire.ca.gov
Although we’re thankfully past hurricane season, those of us in Florida and other hurricane prone
regions of the U.S. have again fared better than predicted, we can not afford to let our guard down. As temperatures drop, a new disaster season begins – that of home fires.  Whether from space heaters, fireplaces, candles, Christmas tree lights, cooking accidents, or a variety of other sources, the end of hurricane season on November 30th seems to mark the beginning of home fire season.

Just as with hurricane season, you need to have an action plan for fire season.  This involves detecting fires, putting out fires, escape routes, alternative meeting locations, calling assignments, disaster kits (for people and animals), temporary living arrangements, disaster cash, and of course, plans for documenting your claim to your insurance company.

Did you know that it’s your responsibility to prove to the insurance company what you own if your home should burn to the ground?  You may pay for $100,000 (or much more) in personal property coverage, but you may only receive payment for what you can both remember and prove that you owned. 

I once had a client that lost well over $100,000 worth of belongings when her 2-story home of over 40 years burned to the ground. Tragically, her husband perished in the fire. Would you believe her “top-notch” (but not so “neighborly”) insurance company would only pay her for about $40,000 in property because that is all she could remember in her traumatized state of mind?

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This is why I highly recommend you consider photographing, filming and listing all your https://www.facebook.com/ProofOfAssets .  Or contact United Policyholders at: http://www.uphelp.org/ .
possessions, or at least your most valuable ones, and keep copies (with receipts, owners manuals, and appraisals) in more than one location.  A safe deposit box or a fire and waterproof safe works well for this task.  Another way to accomplish this is to retain a company that will do this for you. This service is quite affordable, especially when you consider how much time, money, effort and heartache it can save you to be able to document your claim.  If you are local to the Jacksonville, Florida area, contact Renee English at:

The same holds true for your home itself.  Building materials come in a wide range of styles and levels of quality, and the size or age of the home can have little to do with the cost or quality of the building materials used.  Maybe you have high end cabinets, or wallpaper, or tile.  Or maybe you upgraded when you remodeled recently.  After a fire, many of these things look the same (black).  The tendancy of the insurance company is to “guess” at what you had by considering the age, size, neighborhood, etc.  But if you keep good records, and photos or video, you’ll stand a much better chance of recovering everything you are entitled to.

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While I tend to focus on the insurance side of things, always keep in mind the very best way to avoid being victimized by your insurance company is to not have the claim in the first place.  There are numerous websites that can give you tips galore for minimizing the risk of a home fire (and for safely escaping), especially around the holidays, when it is not only cold outside, but people have extra lights, candles, cooking, and so on.  Use good judgement and care. 

Even worse judgment is to try to capitalize on a home fire by overinflating the damages caused.  Some people think that just because their home is a mess and everything is burned beyond recognition (or seems to be), that this is a good time to try and pull a fast one on the insurance company.  By all means, don’t do it.  Insurance companies relish the thought of catching would-be cheats, and their fraud investigators tend to be their best trained assets.  Don’t give them this gift.

Remember, that when it comes to disasters not all come with names and media hype - or warning.  The best time to prepare for a home fire that will probably never happen is always…now!  To avoid getting burned twice, once by the fire and once by your insurance carrier, remember that you don’t have to go it alone.  Hire a licensed public adjuster who can help you through the process and in so doing get you everything all you deserve.

Please enjoy a happy, safe and healthy holiday season!

Mark Goldwich is president of Gold Star Adjusters, a group of public insurance adjusters dedicated to helping citizens get the maximum settlement for any insurance claim.